Research and maintain a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate. Necessary travel may apply as required examples include but are not limited to claims/CAT situations. May maintain a book of business and provide dedicated account service to a group of members and nonmembers with complex accounts and unique needs and adhere to expectations determined by segmentation /threshold of member need to include being on call. Leverage experienced understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values.įacilitate regularly scheduled account reviews for members and nonmembers with Complex accounts and unique needs, to maintain a current understanding of members’ and nonmembers’ risk and provides consultative advice to appropriately handle the risk with carrier appetite. Leverage expert knowledge on Carrier guidelines and process to partner and negotiate with underwriters on new business, endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Use experienced understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Use knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Serve as a coach and a resource to team members and facilitates or assists with unit training needs.įacilitate initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers’ risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. May assist unit manager in providing oversight to daily workflow, to ensure service level objectives are met in the areas of member satisfaction, speed, and efficiency of file delivery to completing applications Leverage Agency Insurance Knowledge to assist with Projects as needed. Provide virtual solutions to members using virtual presentations and virtual document management systems. Issuance of all insurance documentation in a timely and organized fashion meeting all compliance and regulatory guidelines. Review risks and addresses with advanced multiple policy solutions. Leverage advanced knowledge of Insurance Services Organization coverage forms and Acord Insurance Forms to place new business adequately protecting our members. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member’s business.īuild submissions and market coverage for the member, leveraging multiple carrier platforms. You will be using a full suite of Insurance products including and not limited to High Value Personal Lines Products and/or Commercial Insurance Products to address each member and/or non-member’s unique risk profile. In this role you will work within defined guidelines and frameworks, advising High Net Worth members, non-members and/or business owners on insurance and risk management. We are seeking a dedicated General Lines Account Manager Senior for our High Net Worth department! Come be a part of what makes us so special! They’re what guides everything we do – from how we treat our members to how we treat each other. We believe in our core values of honesty, integrity, loyalty and service. We’re working as one to build a great experience and make a real impact for our members. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. Why USAA?Let’s do something that really matters.Īt USAA, we have an important mission: facilitating the financial security of millions of U.S.
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